Refund Policy
We want you to be satisfied with your purchase. Please read our refund policy below.
1. 30-Day Money-Back Guarantee
You may request a full refund within 30 days of delivery for unopened, sealed products. The product must be returned in its original packaging.
2. How to Request a Refund
Contact us at info@khiphloxyxie.world with your order number and reason for return. We will provide return instructions and a returns address.
3. Processing
Once we receive and inspect the returned product, we will process your refund within 14 business days. Refunds are issued to the original payment method.
4. Non-Refundable Items
Opened or used products are not eligible for refund. Shipping costs for the original order are non-refundable unless the return is due to our error.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect product, contact us immediately. We will arrange a replacement or full refund at no additional cost.
6. Contact
Khiphloxyxie, 560, 562 Green Ln, Birmingham B9 5QG, United Kingdom. Email: info@khiphloxyxie.world.